Terms & Conditions
By accessing or purchasing from CHÃ, you agree to comply with the following terms and conditions. These terms apply to all visitors and customers using our website.
Use of Our Website
By using this site, you confirm that the information you provide is accurate and that you are legally permitted to make purchases in your region.
Product Information
We aim to present all products, pricing, and descriptions as accurately as possible. However, occasional errors may occur.
Orders
Once an order is placed, you will receive confirmation via email. In certain cases, orders may be declined or cancelled due to stock availability, payment issues, or suspicious activity.
If this occurs, the customer will be notified and any payment will be refunded accordingly.
Payments
All payments are processed through secure third-party payment providers. CHÃ does not store complete card or payment details on its servers.
Governing Law & Intellectual Property
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
All content on this website including branding, images, text, and design elements belongs to CHÃ and may not be reproduced or used without permission.
Refund Policy
However, if you receive:
- A damaged product
- An incorrect item
- A package that is tampered with or missing items
Kindly note:
- Refunds are not applicable for change of mind or taste preferences.
- Sale or discounted items are non-refundable.
For support, email us at info@chawellness.in